Privacy Notice
Last updated: September 23, 2026
This notice explains how Nivel Digital (“we,” “us,” or “our”) handles information submitted through the Nivel Digital US website and during inquiries about our Contractor Back Office services.
Information we collect
We may collect the information you choose to provide, including your name, company, work email, phone number, trade, team size, operational needs, and message. We may also receive basic technical information normally provided by your browser or hosting provider, such as device type, approximate location, pages visited, and referral source.
How we use it
- To respond to inquiries and schedule requested conversations.
- To understand your workflow and prepare a service recommendation.
- To provide, secure, support, and improve our services.
- To keep required business records and comply with applicable law.
WhatsApp and third-party services
The inquiry form prepares a WhatsApp message on your device. Your information is not sent by this website when you press the form button; you decide whether to send the message in WhatsApp. If you send it, WhatsApp’s own privacy terms apply. Other tools used to host, secure, or operate the website may process limited technical data under their own terms.
Sharing and sale of information
We do not sell personal information. We may share information with service providers only as reasonably necessary to operate our business, deliver contracted services, protect our rights, or comply with law. We do not use contractor client data to train public artificial-intelligence models.
Retention and security
We retain inquiry information only as long as reasonably necessary for the purposes described above or as required by law. We use reasonable administrative and technical safeguards, but no online system can be guaranteed completely secure.
Your choices
You may ask to access, correct, or delete information you submitted, subject to legal and operational retention requirements. You may also ask us to stop non-essential follow-up communications.
U.S. visitors and international processing
Nivel Digital operates from Mexico and serves businesses remotely. Information you send may therefore be processed in Mexico. By submitting an inquiry, you understand that privacy protections may differ from those in your state or country.
Contact
For a privacy request, contact us through the website contact form or our published WhatsApp channel. We may need to verify your identity before completing a request.
Changes
We may update this notice as our services or legal obligations change. The date above shows the most recent revision.